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50percentoffsoftware.com makes every effort to ensure that the products you order are delivered correctly with authentic manufacturer product license keys or with required activation instructions. 50percentoffsoftware.com sells only new genuine software’s, we are MICROSOFT PARTNER ID #4774357. We do not sell used software, evaluations, or trial versions. If, after receiving your purchase, you feel an error has occurred, please contact us immediately either by email or phone and we will remedy the issue per our 5-day return policy.